Refund Policy

1. Refund Eligibility

At Niply Technologies Limited, we strive to provide high-quality services and products. Refunds may be available under the following circumstances:

• Service cancellation within 48 hours of purchase
• Failure to deliver services as specified in the service agreement
• Technical issues that prevent service delivery
• Duplicate payments or billing errors

2. Refund Process

To request a refund, please contact us at info@niplytech.com or call us at 07083268119 within the eligible timeframe. Please provide:

• Order or transaction reference number
• Reason for refund request
• Supporting documentation if applicable

3. Processing Time

Refund requests will be reviewed within 5-7 business days. Once approved, refunds will be processed to the original payment method within 10-14 business days, depending on your payment provider.

4. Non-Refundable Items

The following items are generally non-refundable:

• Custom development work that has been completed and delivered
• Consulting services that have been fully rendered
• Digital products that have been downloaded or accessed
• Services cancelled after the 48-hour window

5. Partial Refunds

In some cases, partial refunds may be issued based on the extent of services already rendered or products delivered.

6. Contact Us

If you have any questions about our refund policy, please contact us:

• Email: info@niplytech.com
• Phone: 07083268119
• Address: Poly Plaza, Wuse, Abuja, Nigeria